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Enable Your Home/Organization to be Internet Ready
Improve your workforce resiliency and minimize downtime by using our Internet Service, powered by Didar IT.
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Frequently Asked Questions
- What to do if Link is Down?
Check the Device connectivity between yours & Didar IT. Then re-connect the cable which is connected between yours & Didar IT’s device. Reboot the device provided by Didar IT. Reboot your internal devices (Switch, ONU, Router, Server, etc.)
Still Problem? Please contact Didar IT Support Team @ +8801616977777 - How to fix Packet loss/high latency?
Ping on Didar IT gateway IP as most commonly the problem found on requested host. Pinging on Didar IT gateway IP, you can check the connectivity between yours & Didar IT. Reboot the device provided by Didar IT. If Optical Network Unit (ONU) shows normal, then check you internal LAN. Packet loss/high Latency can be occurred due to broadcast problem of your LAN. In this case please take appropriate action to clean the virus from your network.
Still Problem? Please contact Didar IT Support Team @ +8801616977777 - Why I can't use Proper Bandwidth?
Restart your internal devices (Switch, ONU, Router, Server, etc.). If the problem remains, then connect a single PC with Didar IT network & test the bandwidth usage.
Still Problem? Please contact Didar IT Support Team @ +8801616977777 - Why I am getting Slow Speed?
Check others utilization status connected to your network. If other users are using maximum bandwidth, then you are getting slow speed. In this case, you will get proper bandwidth when other users reach to normal utilization.
Restart once your internal devices (Switch, ONU, Router, Server, etc.)
Still Problem? Please contact Didar IT Support Team @ +8801616977777 - What is the best Wireless Router for Home Use?
There are lots of good wireless router in the market now a days but Dual Band Gigabit Router can give you better performance, whether it's for gaming or streaming media. These few models can be used at home. Such as ...
1. TP-Link Archer Series (C5, C6, C7, C50, C60, etc)
2. ASUS AC Series (RT-AC53, RT-AC58U, etc)
3. Tenda AC Series (AC1200, AC10, etc)
